TOP LOAD WASHER WILL NOT DRAIN

If your top-load washer is not draining, check the following:

Water sloshing sound:
If no water is visible in the basket but you hear a "sloshing water" sound, this is likely the washer's balance ring. The balance ring is an enclosed plastic container partially filled with a saltwater (brine) solution that is attached to the inner clothes basket. It allows the basket to spin smoothly during an out-of-balance situation.

Pauses:
If your washer is not draining, wait a few minutes. For many models, it is normal to have pauses between cycles of up to 3 minutes. If you have a dial, do not manually advance the timer if it is pausing after agitation, as you may miss the pump-out cycle.

Lid is up:
Make sure the washer lid is down if it is a 1994 or older model. Since the washer spins and drains at the same time, the lid must be down for it to operate.

Drain hose or Plumbing:

• Make sure the drain hose is not kinked or clogged.
• Make sure the washer is not trying to drain more than 8 ft. higher than the floor.The maximum height most GE full size washers will pump is 8 feet from the floor; 5 feet for a compact or portable washers.
• The drain hose goes into a standpipe, drain or other household plumbing .Remove the drain hose and pour a quart of water into the standpipe or drain.If water will not drain, a plumber is recommended.