To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.
If the icemaker is getting water, but there is no water to the dispenser, check the following:
If this is a new installation and the doors were removed, make sure the wiring harness is plugged in. The wiring harness is located under the upper freezer door hinge cover, or at the bottom of the freezer door, depending on the model. Consult your Installation Instructions for additional information.
The water reservoir tank or tubing could be frozen.
Located behind the vegetable drawers or on the left side of the fresh food compartment.
You would get water to the icemaker, but not the dispenser.
To rid the tank of the ice, check the set temperature on your controls. If it is set colder than the recommended setting in your Owner's Manual, adjust to a warmer setting.
On refrigerators with a water filter, a clogged water filter can prevent water from entering the icemaker and dispenser. This filter should be changed every six months or until the filter indicator light is on. To determine if the filter is clogged, remove the filter and replace with the bypass plug that was provided with the unit. If water is dispensed, the water filter is the issue.
View a short video about further troubleshooting your dispenser.
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To minimize the possibility of electric shock, unplug this appliance from the power supply or turn the house circuit breaker/fuse to the off position before attempting any maintenance or cleaning.
If the icemaker is getting water, but there is no water to the dispenser, check the following: